Contact KLM Labs

Email is the way to reach us: we have no contact form or phone line. Pick the address that fits, and if it's about an app, include the app's name and your device.

Email addresses

• support@klmlabs.app: help with an app or this site, bug reports, ideas, and corrections to anything on a page.
• privacy@klmlabs.app: questions about our privacy policies and what an app or this site collects.
• refunds@klmlabs.app: questions about a charge or a subscription. Refunds for App Store purchases come from Apple; see below.
• founder@klmlabs.app: anything for Mayank Kumar Grover, the founder, such as partnerships and press.

Refunds for App Store purchases

Our apps are sold on Apple’s App Store, so Apple takes the payment and decides on refunds; we can’t issue one ourselves. To ask Apple for a refund:

1. Sign in to reportaproblem.apple.com with the Apple Account that made the purchase.
2. Choose “I’d like to”, then “Request a refund”.
3. Choose the reason, then Next.
4. Choose the app or subscription, then Submit.

Those are the steps on Apple’s own page, Request a refund for apps or content that you bought from Apple, which also says that Apple sends an update in 24 to 48 hours and that refund eligibility can vary by country or region. For anything else about a charge, write to refunds@klmlabs.app.